What protocol should be followed for non-emergency service requests?

For non-emergency service requests, the correct approach is to document and route these requests to the appropriate personnel. This protocol ensures that all requests, even those that are not urgent, are recorded systematically for future reference and follow-up. Proper documentation allows for accountability and can help in assessing patterns or recurring issues within the precinct. Routing these requests to the relevant department or personnel ensures that the appropriate action is taken in a timely manner, which maintains the efficiency and effectiveness of the precinct's operations.

The other methods would not be appropriate. Discarding non-emergency requests dismisses potentially important information that could still require attention. Informing a caller to call again shows a lack of responsiveness and may dissuade individuals from reporting issues in the future, effectively reducing community trust in the responsiveness of the police service. Furthermore, requiring a supervisor's approval for documentation would unnecessarily complicate the process and slow down the handling of requests, which contradicts the goal of providing timely and efficient service.