What circumstance necessitates connecting a caller to IDECC during an Active Shooter incident?

Connecting a caller to the Integrated Digital Emergency Command Center (IDECC) during an Active Shooter incident is crucial when the caller is on the scene or possesses first-hand knowledge of the situation. This is because information coming directly from individuals who are experiencing the event provides real-time intelligence that is valuable for law enforcement and emergency responders.

When a caller is present at the scene, they can relay critical details about the location of the shooter, the number of potential victims, and any immediate threats. This information can significantly influence the response measures taken by law enforcement and can help ensure a more effective and timely reaction to the incident. First-hand accounts are vital for situational awareness and for coordinating the response efforts effectively.

In contrast, callers who have no information or are merely expressing concern for someone else may not provide actionable intelligence that can directly impact the ongoing situation. Similarly, individuals reporting from another precinct may lack the immediate knowledge necessary to assist with the incident actively. Therefore, it is essential to prioritize connecting individuals who are actually witnessing the event to IDECC for the most effective communication and response.